Update or change your PLDT wifi name and password to protect your modem and wifi from authorized access with this easy step by step guide.
My Experience
I was working as usual on my online projects when I noticed that my PLDT HomeDSL internet speed is crawling. It’s so slow that it’s weird especially since I’m not downloading anything and I am the only one at home using our wifi, and I only have one website open.
So what then could possibly caused my PLDT Wifi to be so slow?
A nagging thought persists that I finally decided to check the wifi settings to know how many are actually connecting to our PLDT wifi, and lo and behold there were 4 Active Connections when it should have been just one – my laptop.
Have you experience something similar?
My mistake is that I did not change the default PLDT wifi name and password. Yahhh, I forgot to request the technician when my modem was replaced to also change the wifi name and pass phrase. I thought it’s just okay to keep things at default.
But I think our wifi was hacked or someone found a way to connect to our modem, simply because wifi remains default at “PLDTHOMEDSL” using the default password. So I’ve decided right then and there to change our PLDT HOMEDSL wifi SSID name and also its password.
After doing so, so far so good. After I refreshed I can only see 1 Active Client connection and that’s legit.
How to: PLDT CHANGE WIFI NAME
If you are experiencing the same problem, and you also want to change or adjust the name of your wifi modem from PLDT, or to change the password, or to do both, here is a tutorial for you.
First, get a LAN cable and connect your computer directly to the modem. Enable your Ethernet connection to keep the net connection alive while you tinker with your wifi settings.
Second, login to the PLDT modem admin interface. On your browser just type the following 192.168.1.1
The PLDT Login page will load, use the following credentials:
Username: pldtadmin OR try adminpldt
Password: 1234567890
UPDATE APRIL 7, 2018 -I just spoke with a PLDT rep over the phone since I have been trying to login to adminpldt but it’s rejected. The message was “Username or password error, try again!“. Since I know I key-ed in the correct password and the username is correct, but I can’t enter the admin dashboard, the best recourse would be to call the hotline for assistance.
PLDT Hotline number is now 171 (it used to be 172 for Broadband). Anyhow, so I was able to chat with a rep. Told him the issue I was facing. He said that PLDT has temporarily disabled the username ‘adminpldt‘ due to a hacking issue that they are dealing with. This rep then advised me that to try using username “admin” then password “1234”.
I tried logging in to PLDT admin dashboard 192.168.1.1 using just that ‘admin’ username and “1234” password. The page loads and prompted me to change the password, so I did.
If you are facing the same issue, you may try the troubleshooting that I followed. And then just follow the rest of the CHANGING WIFI USERNAME and PASSWORD on this post, once you are inside the admin dashboard.
The dashboard will then display. Next click on “SET-UP”, then “WLAN”, then “BASIC”. See this sample pic:
Go to the field that says SSID, and add a ‘name extension’ to your modem. You cannot remove the “PLDTHOMEDSL” name, but what you can do is add some words after it to personalize your modem and to easily identify it in case you have several neighbors who also have PLDT HOMEDSL internet.
I’ve chosen to add the name “Webbies” so our new PLDT wifi name is now “PLDTHOMEDSL Webbies”.
Click on “Apply changes”. Your WLAN will need to restart, wait for a few seconds.
Once restart is done, you will notice that on the left sidebar a “red notification” shows up that says “Attention Config is modified to make it effective forever SAVE”. You must click on “SAVE”.
This way when you turn off your modem and unplug it, then you turn it on again, the PLDT wifi name change is effective. If you won’t “Save”, when you turn off your modem it will revert back to the old settings when you turn it on again.
That’s it, you have effectively change your PLDT wifi name. Hurray for personalization!
How to: PLDT CHANGE WIFI PASSWORD
After changing your modem wifi’s name, you can also change your password. This is how you do it:
Go back to SETUP >> WLAN >> SECURITY
When WLAN Security settings are open, go to the field that says ‘pre-shared key’. Delete the existing key and enter your new wifi password.
Click on “Apply Changes”. Refer to the picture guide below:
After applying changes, WLAN will restart for about 20 seconds.
Again, since you have made modifications on your PLDT modem wlan settings, if you want to make the changes stick, you must click on “SAVE” under the red notification on the left sidebar. Refer to picture number 5 above.
After modifying your PLDT wifi password and name, you can turn of your modem for good measure. Then turn it on again. If you want to use Wifi on your phone or laptop, search for nearby wifi, click on your new wifi name, enter your new password, and wait for the ‘connected’ status. That’s it and you are done! 🙂
This is what I just did a couple of minutes ago. Hopefully I won’t see weird and unauthorized connections again to our wifi.
More resources: Limit bandwidth upload and download speed on PLDT DSL.
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Hope this PLDT guide helps you too!
Pong Codinera says
Thank you very much for your guide. I did what your article said. And it works!
iSensey says
Happy to help, Pong! 🙂
nelag says
Good day sir. i tried to change our password too but the 192.168.1.1 isn’t working. what should i do sir?
iSensey says
Hi Nelag, if the combination username and password does not work for you, you may need to contact PLDT hotline at 172. They can assist you further on your concern.
Claire says
If I changed my password and restart the wifi, does that mean all of the phones/tablets/laptop that are connected in that wifi will erase their connections???
iSensey says
Yes, so you need to give the new password to those you will allow to use your PLDT DSL.
Jeff says
Hi, just asking if there is app that can bypass my wifi password? I already change the password three times but it seem they can connect to my router? Any suggestions? Thanks
iSensey says
Hi Jeff, not too sure about apps that can bypass pldt wifi password. For now, this is my suggestion if your connection slows down – check who are connecting to your wifi, and then BLOCK all unauthorized connection. See this guide on how to block MAC address so gadget can no longer access PLDT wifi even if they have your password.
deng says
there is an app sir, we have the same problem at home and i found out through my cousin who easily connects to other wifi that there is actually an app, i even have it on my phone to know how it works, it’s name is PLDTwifi blood security international, however, i dont think it’s available on the app store for i downloaded it through an apk, i recommend you to change your wifi name and block those who connects to your wifi ^_^
jm says
I accidentally clicked the “SAVE” button of the attention configuration notification and now I can’t do any changes because it says there ‘forever’, meaning I can’t change it forever?? 🙁 I tried restarting the modem and logging in the pldt ip address but nothing’s changed.
HELP.
iSensey says
Hi JM, if you’ve made changes to your PLDT modem settings, then your latest changes will stick because you click the ‘SAVE’ on the ‘attention configuration’ prompt. If you haven’t made any changes and you click the ‘SAVE’ right away then your old settings will not change.
Now, if you want to update your settings, you will do the whole process again, turn-off/ turn-on modem, make the necessary changes, then make sure at the end of it all, you click the “SAVE” attention configuration on the sidebar. Works for us, all the time.
Mark Lugaw says
Hi. adminpldt and 1234567890 is incorrect. What do I do? ::(((
iSensey says
Hi Mark, did somebody changed your modem admin password? If somebody did, di talaga uubra na ang 1234567890. Best option would be calling 172 to talk to a PLDT personnel para maresolve the issue you are facing.
RumorRum147 says
i think you may want to try resetting your modem, if you happen to forgot ur router setting’s username and pwd reset your modem by pressing the small hole for reset using a toothpick or a pin, press it for a minute then restart the modem. use LAN cable to access 192.168.1.1 then the default pldt username and pwd will work(UN: adminpldt pwd:1234567890) then there you go you can now access your router settings 🙂 HTH
iSensey says
Thank you RumorRum147 for sharing!
thirdee says
hi po, panu po malaman yung username at pass?
pinalitan po kac nang IT namin ,,salamat oi
iSensey says
Hi thirdee, username and password ng modem mismo yung pinalitan? if yes, try calling PLDT hotline they might be able to help you.
If wifi username and password yung pinalitan, connect your laptop/computer direct to the modem using LAN connection, then login as discussed in this post. You’ll see the username and password sa WLAN settings.
mylinedivino says
paano bah mag change password bat sabi eror sa admin hindi naman maka pasok anu b2 kailangan palitan ang password kc hindi na kami maka gamit nang maayos log mas yado dami hacker patulong poh
iSensey says
Tawag ka nalang sa PLDT para sila mismo mag reset ng password mo.
Another option para matanggal na yung kumakabit sa wifi niyo na hindi authorize is to BLOCK the MAC ADDRESS ng mga gadgets na hindi sa inyo.
Jill says
Thanks so much for the guide! It was so helpful. 😉
Rene says
very helpfull.. tenk u po
Che says
Thank you so much. Very helpful. The instructions and explanation are clear.
Lia says
My father noticed that some kids with phones would hangout outside our house and our internet speed has slowed down. But thanks to you, I was able to change the username and password of our wifi. Thanks a lot!
iSensey says
That’s awesome Lia! 🙂
Helen says
I typed http://192.168.1.1/ but it tells me that it is not working. what should i do?
ivee says
thank you!!
Arci says
good day Isensey do you know how to speed up my connections? kasi 7mbps lang yung sa pldt home dsl ko, do you have any settings for that?
iSensey says
Hi Arci, unfortunately I have no idea on how to induce better speed through setting adjustment of PLDT homedsl.:/
I think only PLDT personnel can successfully tweak your settings and have it stick. I’m curious though, may I know what is your PLDT Home DSL plan so we can check and compare how far behind your 7mbps from their promise speed?
Carlo says
Hi. This topic is very useful. I had the same problem and was able to fix it using your well-explained procedure. My only question is that, can anyone just go to 192.168.1.1 and do these steps? I mean, can the default password 1234567890 be changed? Many thanks
iSensey says
Hi Carlo, thanks for leaving a feedback that you were able to use and implement this PLDT HomeDSL guide! 🙂 On your queries, (1) can anyone access 192.168.1.1 and do these steps? YES but provided that someone is already connected to your PLDT modem. (2) can the default password be changed? Unfortunately, we don’t know the answer to this, best to consult with PLDT techreps directly for this question.
Christine says
Good day!
I tried your tips. Now, how do I remove the prefix “PLDTHOMEFIBR?”
Thank you!
iSensey says
Hi Christine, that cannot be removed unfortunately, you can just add more characters after it to personalize your modem.
sheila espiritu says
How to check if anyone is using my wifi sir?
iSensey says
Hi Sheila, please see this post about Banning unauthorized gadgets from using your wifi connection.
rose ann mayo says
di ba mapapalitan ang password at name ng wifi if wala pc or laptop
db pdeng cp lng gmitin
iSensey says
Puede naman po as long as naka-connect yung cellphone sa mismong wifi na gustong palitan ng password.
Justine says
Hello po, pinapalitan ko po wi-fi password nmin. Kaya lng hndi ako maka access sa”192.168.1.1″ palagi nkalagay ay ” “This site can’t be reached”. Help nman po, ano po gagawin ko dito
iSensey says
I-direct LAN cable mo po yung modem niyo sa laptop/computer niyo then maka-access na po kayo sa PLDT admin dashboard ulit. Pagka-open niyo ng admin dashboard, icheck niyo if tama yung wifi password na ininput niyo sa other gadgets niyo.
remote control says
may mga dugyot ako na kapitbahay na nag hack sa modem ko. minsan sasaksakin ko na lang sila kapag nag connect sila ulit sa amin. block MAC address ang ginagawa ko. effective naman. but thanks for all your tips
Mark James Anthony Ferrer says
Thanks for the Info. it really Helps a lot. it Really Works.
hope to meet you Someday and have some Coffee Outside 🙂
iSensey says
Hi Mark, glad to have helped! I’ll take a rain check on that coffee. 🙂
ADAMIELPOZT says
SALAMAT! NAKATULONG TALAGA KUNG SINO MAN GUMAWA NITO YOUR THE LIFE SAVER X=D
iSensey says
Walang anuman, happy to have helped! 🙂
San reno says
Paano kung hindi magdisplay ang dashboard after maitype yung default username at password gaya nang sa amin.. Ang lalabas na page ay current password daw at ang new password…please help
iSensey says
Hi San reno, you need to call 172 broadband hotline of PLDT to resolve your case.
kaweween says
It works. Life-saver! Thank you!
judi says
thank you so much for sharing this information. it worked. 🙂
Roselyn says
This really helped me! Thank you very much for posting this. Been a great help.
iSensey says
you’re welcome, Roselyn 🙂
nayrb says
Hello. Na change ko po yung name, pero yung sa password ayaw, after clicking apply changes nagDidisconnect po sya.
iSensey says
Hi Narb, question: are you connected via wifi? For this guide to work you have to be connected to the modem via direct connection (cable) kasi the moment you change something sa settings, all wifi connected devices will automatically disconnect.
Salbakuto123 says
How can I ennable my ethernet connection?
Salbakuto123 says
I do changed my password based from the steps that u were given above, and then it restarts… but why there is no “Attention config modified… ‘SAVE'” as I changed my password?
I tried to connect using my new password and it works even though I didn’t click any “SAVE” button but when I turn off the modem and try to connect may lap or phone using my new password it doesn’t work and when I re-enter the old password it verifies the internet connection.
What should I do? Thanks. asap.
iSensey says
Hi Salbakuto, you may need to contact 172 PLDT Broadband hotline for your unique case.
carmina says
Thank you so much! I made it and it works
iSensey says
awesome to hear that, carmina! 🙂
Tessa says
Cool.. thanks for the help. 😉
Lania says
Hi, sira kc yung desk top nmen, pwde bng cp ung gmiten. Tnx
iSensey says
Hindi po puede kasi you need to directly connect the modem to a port sa laptop/desktop, iba po yung port ng cp (usb lang).
Regine says
It works! Thanks for the help!
Charee says
Hello po! Pano po pag ayaw po nung default na username & pass para makalog-in? Thank you!
iSensey says
Tawag po kayo sa 192 PLDT broadband tech repair so you can talk with a CSR ng PLDT po.
Roselle says
How to change a Wi-Fi name and password without using a computer or laptop?
maestrojheyzee says
When you click the “Save” button on the Attention field, which I have done unintentionally when changing the passphrase of our modem, does that mean I can not (again) change the passphrase any time soon? Thank you!
iSensey says
Hi! You can change the passphrase anytime. Just make sure you will click on “Save” after doing so, this way when you turn off the modem, and you turn-it back on, your last changes/updates will stick.
Shaun Javier says
Sir bakit gumana po sya pero nung magconnect na ako sa phone ko ayaw na nya magconnect tapos nung binalik ko yung default password gumana ulit sa wireless pero sa pc na may cable gumagana sya nung nag change ako ng password.
iSensey says
Hi Shaun, once you change the password sa modem, you need to change the password sa phone mo din, kasi yung phone sa wifi sya komo-konek (eh updated na yung wifi password).
Gumana yung computer mo kasi naka-cable ka (direct connection to modem, hindi ka naka-wifi). Pero if you change the password, tapos tinanggal mo na ang cable, yung computer mo di na magcoconnect kasi iba na ang wifi password, so you need to update.
Remember, when you update the PLDT DSL password for wifi, you need to change the password on your phone, and all connected gadgets, otherwise di talaga gagana sila.
remote control says
nag joke lang ako sa sasasaksakin. hehe.
iSensey says
Hahhah, glad di na sila nakakabit hehehe
ANBU says
THANK YOU SO MUCH!!! GRABE 2 MONTHS AKONG NANG BABLOCK ETO LANG PALA KAILANGAN HAHAHAHA YEAH ANG MALI DIN NAMIN DI NAMIN BINAGO YUNG DEFAULT PASSWORD. THANKS AGAIN
iSensey says
You’re welcome, Anbu 🙂
ALEX says
Hello, what if napalitan ko ung password sa admin page, pano ko siya ibabalik sa default?
Ayaw gumana ng “adminpldt” tsaka “pldtadmin”,
Ayaw din ng password na “1234567890” at nung bagong password…
Alyss Raymundo says
The red notif doesnt pop up so icant save it.
Joan lanuza says
Hello po. Pinalitan ko po ng bagong password at wifi name yung PLDT router namin. Then okay na po sya, pagkatapos nun d na maka connect yung iPhone namin. Only androids can connect po. Kahit ireset namin ayaw na bumalik sa dati. 🙁
iSensey says
Try to manually forget the PLDT network saved on your iPhone then scan for WIFI again, choose the new wifi name and input password.
If di gumana, call PLDT hotline to request for help.
Jacqui says
the admin and 1234 password didn’t work 🙁 well it did worked the first time I logged in but now it’s not :(..
iSensey says
Hi Jacqui, check this related post about accessing pldtadmin this 2018
Kenutz says
I forgot my password. How do I retrieved it? Please advice.
Thanks!
Gemini says
Hiii po ask koooo lang what if yung sa mismong 192.168 chuchu yung napalitan? ano pong gagawin? please help us po…
Erecca says
Hello po nagpalit po ako ng wifi tska password pero Indi po ako maka log in sa pldthome sa 192.168.1.1