iSensey

Resource Site for Everyday Pinoy!

By

Loyola Plan Holders – Requirements to File Claims and Get Check Payment

Just recently the Insurance Commission (IC) called the attention of Loyola Plans Consolidated Inc for the apparent shortage of the company’s trust fund.

Where it stands now, this pre-need company trust fund deficiency is as much as P238M. The Trust Fund shortage is spread into the following:

  • P66 million for life plans
  • P120 million for pension plans
  • P50 million for educational plans

Loyola Plans Claims Requirement

The Insurance Commission has issued statement last week that IC will take over this pre-need company and put Loyola under conservatorship if the company does not come up with the cash needed to cover the trust fund deficiency.

The good news is that the Insurance Commission announced today April 18,2016 that Loyola has enough non-cash corporate assets that can cover the shortfall. These assets will be liquidated, and the money that will be raised will then be injected into the Trust Fund. Once done, all claims will be serviced accordingly under supervision of the IC.

However, asset liquidation will take time since the mentioned assets includes buildings, condominiums, other real estate properties. This means further delay before plan holders can get receive their check payments.

RELEASED CHECKS

The Insurance Commission and Loyola is still reconciling and processing documents of all matured plans. But that there have been payment checks released to several plan holders to date, and they are working as best and fast they can to service all other waiting plan holders.

For those who have already filed claims you are advise to wait for your check payment. When will you have it? No definite timeline yet. Continue to follow-up at the Loyola Makati office or with the Insurance Commission.

REQUIREMENTS TO FILE CLAIM

If your plan is already matured and you have not filed your claim yet, you can do so now. Just bring the following required IDs and documents when you go to Loyola Makati office to file your claim. An IC officer will also be there at the office to help out plan holders.

  • Certificate of Full Payment or Receipts
  • 2 Valid IDs
  • Special Power of Attorney or SPA – If you can’t personally go to the Loyala head office in Makati because you are in the province or outside the country execute an SPA.

PETITION STARTED BY A PLAN HOLDER

In case you are a Loyola policy holder affected by this issue, there is a Change.org petition addressed to the Insurance Commission and Loyola Plan Consolidation Inc. The petition is for Loyola to release plan holders check on time. If you want to sign this online petition, visit this link.

Two of the disgruntled plan holders who are still waiting for their checks for a long time now left these comments on the Change.org petition.

Loyola Plans Filed Claims

To contact Loyola Plans Makati office, kindly call them at (02) 892 5626, (02) 892-6061, mobile numbers 09215328729 or 09228182706 or via trunkline 028170000. Or visit the Makati office at address Loyola Bldg 849 A. Arnaiz Avenue, Makati City.

In case you want to contact the Philippines Insurance Commission, here are the contact numbers for public assistance (02) 523 8461 to 70 Local 127 or 103. or (02) 404 1758.

Reader Interactions

Comments

  1. Good day! I am a Loyola plan holder from Cebu City, What should I do to file my withdrawal claims, I have the Contract of my Educational plan which mature January 2018, Certificate of Full payment and 2 valid government ID’s. Please help me how and what to do?
    Thank you.

      • Gud am. Inquire ko lang po if may cert of full payment na and 10 yrs from now pa po maturity date ng Time plan, ano po ang pwedeng maclaim ng beneficiary if the planholder passed away. Thanks po.

        • Hi Geradyn, try to check yung contract esp the fine prints, the rules are usually there. or the best way is to pay a visit sa Loyola office sa Makati para may makausap ka na officer nila at masagot lahat ng Qs mo.

          • Good morning
            I am the daughter of Romeo Callet and beneficiary of the Loyola Timeplan purchased by my father which has fully matured last Feb 17, 2013 yet.
            He has the Certificate of Full Payment already but has not claimed it .
            What shall we do. By the way my f ather passed away last May 13 of this year.

            • Hi, I am Hanah To-ong from Asturias, Cebu City. How to file claim for my educational plan because I cannot personally come to the head office since I am here in the province. My plan was already matured and I’m so desperate to claim it because my father saved it for my college but I was not able to claim on time due to some personal matters. Hopping for your response. Thank u

        • Hello. This is Leonardo Firmo of Iloilo City. Our time plan matured last year’s July 2018 for ten years waiting. Now its past eleven years and we have not received any amount from Loyola. We already gave the complete requirements at their Loyola Guadalupe office and waited. Everytime, the things they say are the same. What should be done? Please respond.

      • gud day, if u can provide contact no. kasi lahat ng tel no. of thier head ofis and exact address plz kasi lahat ng no. di matawagan, tnx

    • Hellow po…Good day!!…matured na po ang Educational Plan ng anak ko since January 2018. Kaso po nawala ang Contract and Certificate of Full Payment ko, Meron na po akng Affidavit of Loss with Certification from the Publishing company and other requirements.Tanong ko lang po kung ano ang next step na dapat kung gawin. Maraming Salamat po.

      • Hello ! Good Day….
        Itanung q lang po,ano Ang Pwe d namin Gawin na ma claim Ang educational plan nang anak ko,nag mature po last September 18,2021,kasi po Ang layo po namin ,Dito kami sa Negros occidental nakatira,Wala po bang office na malapit lang sa amin na pwe d namin ma claim man,maliban sa main office Ng Makati?
        Kasi po kailangan na po namin kasi mag ka college na po ung anak ko.sana po mabigyan nyo po nang pansin Ang comments ko.

        • Hi Maricel, ang issue ng kompanya nila hinahandle pa ng Insurance Commission, If you want update on your matured plan, contact Loyola directly, Makati office.

  2. hello po..member po ako ng loyola at lima po plans ko po ang iba po sa 20131,2025,2018 pa mag matured.ang isa po yearly kopo nakukuha ,kaso last year indi kona nakuha at sa darating na july 31 magtured sa ulit.my memoryal din po ako at nakapangalan sa mother ko,lahat po yan ay fully paid na at my certificate na po.tumawag po ako sa insurance commision ,sabi da indi ko pa makuha dahil indi pa bayad daw ang my ari..anu bah dapat kong gawin..pls po tulungan nyo naman po ako.taga bacolod city po ako at nag email na rin po ako sa pubinsurance commision about my problem noong may4 at 5 po.

    thank you.

    • Hello Ma. Bettixie, yung memorial po ng loyola ang alam ko walang problema yun. contact mo yung loyola especially about your matured 2013 plans, kasi yung matured as of 2016 ang pinaprocess ng loyola-insurance commission as of this time. Yung 2018 and 2025 mo na plans, antay pa ng new news from Loyola Management and insurance commission. Sana mo pakuha niyo lahat ng pinaghirapan niyo soonest. Also call and email Loyola and Insurance commission, para later on if need ng ebidensya na nagcontact ka you will have email-correspondence with them as proof, in your email list all your plan details including policy number and payments made.

  3. Hello good day po sa inyong lahat. Ako po si Loreta,member po ako ng Loyola at ang maturity po ng time plan ko ay sa September 9 2016 anu po ba dapat ko gawin para ma claim ko insurance ko.

    • hello po. tanong ko lang. ! ngayon lang kasi namin nakita na member pala ang mother ko sa loyola plan. tapos ako po yung beneficiary niya at ng iisang anak po.. namatay na kasi mama ko 4 years ago .

  4. We had fully paid my mother’s life insurance last year but until now we are not receiving the Certificate of Full payment. We tried to contact the number provided many times but no one is answering. We are located at Negros Oriental and we cant afford to go to Makati City just to request for a certificate.

    What can you suggest we must do so that loyola will process our request for certificate of full payment?

    • Hi Nikki, please try to contact the Insurance Commission, they could help you with your concern. If we get new info about other telephone numbers of Loyola Life Plan, we will update this post too.

  5. Hi! Im a planholder for an educational plan for mybdaughter since 2000.2005 i already have my full payment certificate.Ang maturity date po nito last may 27 2016 po.paano po ba maiclaim? Thank u

    • Hi Maureen, ang pinaprocess palang ngayon ay 2015 matured plans. Best suggestion is for you to visit Loyala office in Makati or inquire directly from the Insurance Commission regarding your 2016 matured plan from Loyola.

    • Hi! Paano po mag claim ng educational plan. Ang plan holder my mother po and she passed away 2011. Ako po ang beneficiary I’m
      Her daughter
      My son the enrollee mag grade 12 na po siya next year. Nag mature na po August 21, 2016. From Zamboanga city po ako.thank you po.

  6. Hi,
    Can you advise the exact physical address on where to hand in the file for claim of 3 educational plan for my children, i am from Bacolod City and recently in Dubai. I am planning to go for an emergency leave.
    Can you kindly assist me on this please.

    Thank you and regards,

  7. Good Day! Sir/ Madam, may we inquire the status of our claim with regards to educational plan of our (2) enrollees whose plan matured on February 16,2014 and November 17,2015 respectively, full payment of which has been fully complied with and the corresponding availment claim has been submitted to Loyola Plans Consolidated Inc. Office in Davao City at the time of its maturity. We hope to hear from your good office the soonest possible time. Thanks you so much and Mabuhay!
    We’re from Tagum City, Davao Del Norte

  8. Dear Maam/ Sir:

    Pls advise me how to process my claims of educational plan for my son which will mature by next year. I need to process it now in preparation for college expenses of my son. I am from Calapan City Oriental Mindoro.

    Pls acknowledge and reply to this query.Thank you

    Monina D. Pechon

  9. From Maryline of Cebu City.
    why until now hindi pa dumating ang check ko. Maturity date ko every February 20. since 2015 and 2016 wala parina ang check.

    • Hi Maryline, it’s best to contact directly Loyola Plans or visit their office. Or depending on your case, it might be better to also inquire from the Insurance Commission officer who is handling the Loyola Plans claim cases.

  10. I have filed my TP Benefit last July 2014, My TP Plan maturity is February 2014. Until now I have not receive the check promised after complying all the requirements for the claim. I have made several calls and they keep saying they will send the check to my bank. I am really disappointed this company tried to screw the poor people who struggling to pay their premium only to be lied about it.

  11. I have asked for a certificate of full payment from loyola via email…no reply still as of yet. Emailed last friday oct 14, 2016.
    Thank you for your assistance.

  12. Hi, I am a planholder for educational plan of my son, I live in Cebu City. Please help me to fine the correct contact no.for Loyola contact person, since they leave their no.at their previous office here but nobody will answer if Im going to call them, but its ringing.my plan matured last Nov.2015 for the 3rd releasing of check but until now I have not recieve tge check yet.this Nov.2016 supposedly 2 checks will be release from loyola educational plan for the coming Nov.2016.How can I reach to the right person if this company dont ever send us a message to whom we can addressed our concern.We made sacrifices in order to fully paid this plan, but they dont give a value on what we are doing.please help me.
    Email add:
    rheabargs@yahoo.com

    • Correct talaga mam ang hirap mag claim
      Lalo na wala na sila office. Only in Manila.yan na lng ang puntahan namin taga Mindanao. Sa Manila to follow then wala pang release.i hope they will take an action.

  13. Good day po…

    I’m from BOHOL at Plan holder po ako nang Loyola educational at mag matured po ang plan ay sa 2019,

    Sana po ma bigyan ninyo ako nang idea kong anu ang gagawin pag dating na ma matured ang plan…

    • Hi Sir, please watch out po for future announcements of either Loyala Plan or by the Insurance Commission. Sa ngayon kasi yung matured plans pa lang ang inaasikaso.

  14. My timeplan had already matured last Nov 2013. I filed my claim last July 2015. And Loyola gave me a sched that it will be release on June 14 2016. It was very difficult calling Loyola, most of the times it was the answering machine who will accept my call. Last July 2016, I wrote a letter addressed to Hon. Emmanuel F. Dooc(Insurance Commisioner) regarding my problem. But until now I didn’t received my claim yet. What will I do next ? Will I write a 2nd letter to the Insurance Commission again?

    • Hi Chris, if more than a month has passed, it would be best to follow up. If you can visit the office of Loyola or the Insurance Commission, that would be best.

  15. Good pm! Rebecca Malate po eto follow up ko lang po ung release teske ko kc last tym ko nag follow up may 20 sabi 3 to 6 mts. pero tuwing magpupunta ako sa office sa tacloban sasabihin d alam kung kelan. Sana naman malinawan na ang claim ko. Palagi ko tinatawagan ang mga nos. na binigay pero walang sumasagot waist of time and money lang nakainis na talaga. FEB 15, 2016 UNG maturity ko. I sumitted my requirements before my plan matures. I even send emails but there was no reponse. Please i need clarification regarding this matter. Thank you!

  16. Hi sir,good day..but in our case no good..how many times my husband call into your office but all the phone number contact.not existing.And i told my husband to leave message.But they not reply.My plan was matured 2yrs.ago.It was a Educational Plan.It was only 2x.when i recvd checks.what will i do?

  17. Good Day I am a Loyola time plan holder and my father was also insured in your life insurance. My time plan has already matured last June 4, 2016. I have already forwarded all the documents to the main office in makati but what i sent was the phophotocopy of my certificate of full payment. according to the loyola agent, we have to send there my original copy of the said form together with the requirement for the unrendered memorial benefit plan of my father who passed away last november 6, 2016. my problem is, I do not know where to secure the forms needed for the unrendered claims since there has no offices left in Pagadian or even in a nearby provinces. May I know What is the best thing to do?

    • Hi Rowena, it would be best if you can go visit the Loyola branch in Makati to resolve the issues you are facing. Also, they ask you to give the ORIGINAL certificate of full payment? Make sure to get an acknowledgment receipt that they indeed received your original certificate of full payment just to be on the safe side.

  18. Gud eve po Sir/Madam
    I am a college assurance planholder of my son. Nagmature po ang plan noong 2002 pa. Na avail po ng anak ang 5 tseke sa 8 na dapat na matatanggap niya para sa 4 na taong kurso. May kulang po ang Loyola ng 3 tseke na tig 5 thousand bawat semester o Php15,000.00 lahat.
    Paano ko po ma claim ang kulang. Hangad ko po ang inyong maagap na tugon.
    Maraming salamat po.

    • Hi Wilma, kailangan niyo po mag file ng claim sa natitirang benefits na hindi niyo pa natatanggap mula sa Loyola, visit their office po para may officer din kayo makausap tungkol sa case niyo.

    • kindly email me personally about the educational plan of my daughter MARY CHRIS VALDERAMA

  19. Good day po I just wanted to ask the status of Loyola Insurance Co. I am a policy holder of Loyola Time Plan one of my policy will mature next year 2018 is there any good news that the company will bounce back to normal?. I wish that they can find a solution to solve their problem of luck of funds because I wanted to wait the maturity of my policy I wanted a big return of my money as stated of the contract. If their business will continue to fall I’d better withdraw all my monies.
    Thank You very much for your reply.

    • Hi Leonora, as of now no updates yet by Insurance Commission on status of Loyola and the client claims. We hope too for a favorable resolution to these issues especially that a lot of Filipinos bought their plans.

  20. Hello po… Ask lng po ako assistance regarding sa insurance ng mama ko.. Jan 10,2017 po maturity date… Pero dto sa iloilo city ngclose na po ung branch nyo… Paano ko po ba mclaim kc ung mother ko po sa ibang bansa na rin nnirahan

  21. Good day! My husband is a Time Plan holder,, the time plan will mature this year..October 2017. Nag email po ang aking husband sa Loyola but til now no reply from them. Pwede na po ba namin i-file sa loyola ofc in advance? Please advise. Thank you po.

  22. Hello. Thanks for your help. I called the Loyola main office and was told that what they’re processing now are still the 2015 claims, which will be finished MAYBE by March 2017. Then they’ll start processing the 2016 claims. Is there a way to verify this information?

  23. Hi, magandang buhay po sa inyo.. itatanong ko lang po yong time plan by April 2017 po ang maturity nya. Pwede po bang mag file ng claim next year 2018 kasi dito po ako taiwan. Next year pa po ang uwi ko..ano po ang mga requirements na kailangan i submit? Maraming salamat po sa reply

  24. Hello, po. Yong pong memorial plan ko po sa loyola ay fully paid ko na po few years ago. My posdibility pa po ba na maclaim in cash ang aking naibayad? Please advice me accordingly. Thank you.

    • Hi Wilma, as far as we know you can’t encash it, you need to follow normal process – wait for the plan’s due date then file a claim, etc.

  25. Hello po! Ano po kaya ang gagawin namin may 2 matured timeplan po ang asawa ko last May 2016 pa po. We’ve been in their office in makati 3 times.. i called all the cp numbers. Pero wala pa rin pong response ano po ang best na gawin? Pls help po… thank you po!

    • Try niyo po to inquire sa Insurance Commission office kung sino ang officer in charge sa Loyola Plan para po matulongan kayo and get all the details you need for claim processing.

  26. may i ask how we claim and what is the status of the educational plan of my daughter. it was matured last march 31, 2015. pls help us facilitate our claims.

    • Sir, for your question, need po talaga dumirect kayo ng contact sa Loyola office or di kaya sa Insurance Commission handling the payment cases of Loyola.

  27. Morning po!ask ko lang po paano kung d ko na claim un full payment certificate ko?maturity ng plan ko ay 2020 pa..possible po ba n mai encash ko un plan.im still here in taiwan kaya d pa ako makapunta sa loyola office.salamat po

    • Send an authorization letter sa kapamilya mo dito na sila ang kumuha sa full payment certificate, magpadala ka din ng photocopy ng ID mo baka hingin ng Loyola. Or para po 100% sure, tawagan niyo ang Loyola for their proper and complete procedure inclaiming full payment certs.

  28. Hi,
    I have a Classic Gold Plan that reach its maturity period on March 2, 2017 as stated on my contract. I have my Certificate of full Payment and all the receipts and emails that I received when I started . The only dilemma I have at the moment is that I am living in Australia , working in an Establishment that I can just leave any time I want and have changed my family name into my married name. My mother was the beneficiary on that said contract and deceased.
    What shall I do to claim the fruit of my labor? Can I ask my sister who can act on my behalf? What documentation I need to give to my sister to prove my identity? I am now an Australian Citizen and have an Australian passport. Do you I need to submit a letter from the Company where I am working? What do I need to do ? Just want to come home when I am sure that I have the “ENTITLEMENT ” ready for me….Please advice.

    Thank you very much.

    • Hi Rossini, the best thing to do would be to request your sister to go to the office of Loyola in Makati so she can discuss your case. Based on our assessment, you probably need to send a notarized Special Power of Attorney naming your sister as your official representative to transact with Loyola, a copy of your marriage contract to prove the changed of name, and photocopy of valid IDs as well as photocopy of the fully paid mature plans.Most likely you will be required to submit additional documents, they might even ask for the original docs too, etc. To be 100% sure, have your sister speak personally with a Loyola Plans officer.

  29. Hi, taga bacolod po kami matured na ngayun ang pension plan ko. Pero ung branch dito sa bacolod ay sarado na. Panu po ba mag claim nito?worry na ako makokoha ko pa bayan? Plss advice naman kayu.

    • You need to contact the Makati office of Loyola, dami po same case sa inyo, need to coordinate direct with Loyola officers talaga.

  30. Ako poh c Angelita Amoyo poh bakit ung full payment certificate ko wala parin

  31. Pls paki sabi ky Sir Randy ..kc sabi nya ayosin 2months na mula nagkita kami wala parin balita

  32. hello layola, i just want to ask, when can i get my 3rd release of my check, it is already matured last July 2016 by until now wala parin. teresita Manding po ang name ko, we are adviced by layola employee here in tugue to go in makati, but we refuse bec. there’s no assurance that we can get it at the time that we will go there

  33. hi po gud pm ask lang po maturuty date ko po april,13 2107 kelan po bapde makuha ung cheque? do i need to IC para mag complaint? or pupunta ako ng loyola sa makati ? kindly reply po thanks..

    • Hi Rowena, punta ka muna po sa Makati office ng Loyola kasi this year lang maturity date ng plan mo baka may ibang claiming procedure for your case.

  34. Gud day po. Iniwan po skin ng lola ko ung resibo ng memorial plans nya pero wala pong certificate.2014 ko pa po ine encash yun ang sabi kelangan pa po certificate. Pede po b ma-encash kung fully paid receipt lang ang hawak ko. Patay n po ang lola ko pati po ung mga nkalagay na beneficiary. Anu ano pa po b mga kailanganin kong requirements para mapabilis ang proseso. 1970 pa po pala natapos ang payments nun.salamat

  35. Good day po sir,
    ask q lng po anu na po ba ung status ng Life plan namin ng Family ko,
    Nag send na po kmi ng Req..
    maturity po ng insurance q 2015..
    bakit hindi pa rin po nag uupdate qng anu na po Status namin.

    • May problema po ang Loyola, lagi lang po kayong mag follow-up direct sa opisina nila or mag coordinate sa Insurance Commission.

  36. Dear Sir/Madam,
    Good day.. My father was having a liFe plan in Pagadian CiTy. He died last August 31, 2017. We did not know that the office was already close.. When we are to look for the office to avail the service, that’s the time we know that there’s no office in the provincial area..
    Can we claim in cask instead to avail the burial services..?
    What is the requirement and where we can claim it..

    Thanks..
    Nelita Panis..

    • Hi Nelita, you need to contact Loyola Plans main office directly kung ano requirements nila sa case ng father mo. Prepare your father’s plan certificate and details, malamang hihingin din yun.

  37. Good day sir/maam,
    I need badly the status of parents plans under Contract No. 10385967-0 and 10385968-1. The last time I made a follow up, Contract No. 10385967-0 was fully paid na daw and the other one was lapsed. If fully paid na, where is the certificate of full payment. Please reply asap. Thanks

    • Hi Joselita, only Loyola Plan can answer your query. Or you can try to contact the Philippine Insurance Commission in case covered na sa inaasikaso nila ngayon ang contracts ng parents mo.

  38. i’m hannah,an educational plan benificiary from naga city. the maturity of my plan is june 2018. can i already request for payment as early as this month in preparation for next year’s enrollment expenses? i’ve learned from the other claimants that they’re having a hard time getting what is long-over due them.can i be given an assurance that whatever is due to me will be given in due time?

    • Hi Hannah, it is best to contact Loyola Plans directly for your query. Prepare your plan account number and receipts when you go to their office, as they might ask that of you.

  39. Hi, I’m Willy from Calapan City, I have a time plan that matured last Nov. 4, 2017 and I would like to know if you can give me Loyola phone number where I can get an answer?

  40. Nag rerelease na po ba Ang loyola Ng 2017 Kasi po may check ako dapat april 27 2017 nung nagpunta po kasi ako dunsobrang have Ng pila at ang Sabi sakin Ng mga tao dun 2016 daw muna inuuna iprocess Kaya umalis na Lang ako. Gusto malaman Kung 2017 na ba Ang pinaprocess as of this time kasi Ang hirap mag antay dun sa wala

  41. Gud evening po..2013 po nung dna kmi na issuehan ng check na dati po nmin nakukuha every year. Planholder po Andrew Arenas. May kasiguruhan ba pg-aantay at pghhrap nmin para makuha ang ininvest nming pera na pinghirapan na hanggang ngayun ay pinghhrapan pa rin.

  42. Hello Loyola, life plan holder po ako at sa nanay ko din., Maturity na po yung 2 plans next year po., just want to know kung may makuha kami Ng nanay ko.,
    Thanks po

  43. Hi Loyola,
    Will be back next year and planning to visit you office.
    Please provide me your complete address or maybe the nearest office near my place. I’m from Cagayan Valley.
    Thank you

  44. paln holder po ako, Gng. Ma. conception Reyes asawa ni FTA Reyes contract number 221954-1release date4/05/16 pero up to now ay di pa rin namin nakukuha. tnx po.

  45. Mukhang malaki ang problema ng loyola.. my time plan will mature in 2021..binyaran ko ng mahigit P100,000. in ten years tapos ganito ang mangyayari? May pag asa pa kaya na makuha ko ang pera ko sa maturity? OMG ! bakit nagkakaganito ang mga Pre need Companies sa Pinas,,Kailangan ng mas mahigpit na supervision eto from the government .. kawawa naman ang mga tao na naglalagay ng hard earned money nila tapos walang makukuha or pahirapan ang pagkuha pagdating mg maturity… tsk tsk tsk paano ba yan?

  46. my name is Edmundo Nicolas . I completed paying my daughter educ. plan for Franchesca V Nicolas. then my wife Merced Verano and now Merced Nicolas dont received any checks for almost 3 years and also my in laws who stopped receiving hecks also. please reply… via email,,,please.

  47. i want to know the life insurance of my father, he died last dec.18, 2017 as a daugther can we still avail the benefits as what you wrote to his certification…thank you God bless

  48. Good Day po!..ask ko lng po,may life plan kasi yong mama ko matagal na xa ng mature kasi noong 1991 pa kasi sya ngpapa member…mayron na rin syang certificate of full payment at napa check na rin namin sa cebu office nung hndi pg ng close…paano kung wala na kaming copy ng certificate of full payment kasi nasunugan po kami last dec.2016?…kasi gusto ng mama ko na mg file ng refund

  49. Hi! Arsenia G. Castillo of Bukidnon. I just learned d news of what happened to loyola. I have my certificate of full payment dated jan 5, 2006. How can I claim my money? Thanks

  50. Good day!
    Gusto ko po sanang i-claim yung educational plan ng anak ko. Naka-publish na po sa claims for release. Dati po kasi yung brother ko na nasa Maynila nagpa-follow up. Gusto ko pong ako na mag claim kasi pupunta din naman ako ng Maynila this June. Ano po ba mga requirements?
    Salamat po.

  51. Guday
    Ask ko lng po kung my pag asa png mclaim ung educational plan ko.since 2015 d n po ako nkclaim. 2010-2014 ok po ung check nyo tpos n stop n po.
    Ploblem ko po d nman ako nbigyan ng certificate of fullpayment ng agent ko.at ngaun un ang kailangan nyo. Ang hawak ko lng po ay ang mga receipts mula ngstart akong ngbayad hangang huli.

  52. Hi po meron po kaya silang record sa loyola ng mga full payment na?kasi po ung sa mama ko Hindi nmin makita ung copy,pano ang pag claim ng ganun medyo malapit na kasi ung matury date

    • We have 5 matured insurance and we stopped receiving check. it’s hard to go to Manila. We live in in virac, bicol. What’s the best option. Can we write to insurance commission. We need a person to contact and write…. edmundo

      • I was also trying to reach their telephone numbers but still ringing, nobody wants to answer my calls, how can i possibly know the status of my claims submitted last April 2018.
        I’m Edward Arenasa, plan holder of educational plan which matured January 2018, submitted already all my tequirements thru LBC. Please Loyola Plans inform me regarding the status of my claims, do me a favor call me thru my cp number 09452376096.

  53. Hi , Im MARY GRACE VALDERAMA plan holder of LOYOLA EDUCATIONAL PLAN , I send these complain to follow up the educational of my daughter MARY CHRIS VALDERAMA , I fully paid last 2015 . Please help to claim my plan . We need it.

  54. Hi,

    Loyola office in Arnaiz is still active? I’m from Bacolod City, Neg Occ and planning to claim the 2 matured plans ng parents ko. Im worring lang na baka wala na office nila?
    If not, saan pwede puntahan to claim?
    Thank you

  55. Good day.. my mother is a loyola plan holder.. fully paid na po cya..last 2015.. sa 2019 pa ang mturity date nya.. last 2016 they offer half ng full payment which is 37, 000 only.. paano nman yun?

  56. Good afternoon. My son Emmanuel Isaiah M. Caddali is a beneficiary of Loyola Educational Plan with a contract number of 10268829. We were already issued by your office with Certificate of Full Payment. The policy was already matured on January 2018. How and where are we going to claim? Do you have a TM or Globe number so that we can conveniently contact you? My contact number is 0997 915 0685. Thank you.

  57. hello sir/maam
    may i ask the ffng. po
    1. requirements on how to claim life insurance?
    2. sa makati office po ba makukuha ung claims just incase?
    3. open po ba kau tuwing savado?
    4. since 1st time ko lang po magclaim anu po dapat ko pong gawin/iprocess para sa makakuha ng check..

  58. Hello,
    Please help me to get refunds of my parents Loyola’s burial plan. They are both given an award of full payment last 1987. I have the documents here with me complete with receipts stappled. I only discover them last month considering that they are both deteriorated now. My mother is bedridden while my father is stuck in a wheelchair. I am looking forward that this can be given an attention.
    By the way i’m from BACOLOD CITY and our agent before was MRS VIRGENIA GONZALES.
    Thank u very much.

      • Hello…thank u. Yes i did but got no response untill now. I did as well in the site of INSURANCE COMMISSION and no reply also. Anyway thank u.

        • dear jessica,
          we are one of the many that cant go to manila and file a claim. if this is one way to assist us pls tell us the procedeures……mr. e. nicolas

  59. 2009 maturiry date ng timeplan q i have all the receipts na pinagbayaran q sa metro tro loyola acount but until now ayaw nila e esuie yong full off certicate q and they keep on teling na hnd ako fully.paid so many reasons.maging honest naman kayo ano.pinakinabangan ny pera payments but now dami ny reasons be fare naman hirap maging ofw..

  60. Hello! I would just like to ask regarding my uncle’s time plan contract wherein the maturity date indicated was last 2011. We were wondering if what would happen now that 7 years has already passed and what actions are needed to be done. Hoping for an immediate response. Thank you.

  61. Hi, I’m Edward Arenasa, a plan holder of educational plan matured last January 2018, I’m sending already all my requirements, last June 2018 Loyola called me thru my cp, ask me to send also my copies of my loan payments which is also fullypaid, so I send immediately, but until now I never informed on how’s the status of my claims. I tried to contact their tel. numbers but still ringing, nobody wants to answer my call. Please Loyola do me a favor to communicate with me regarding my claims.
    Thank you.

  62. Good Afternoon. I’m Dante Dejeto, plan holder of my son’s educational plan which matured in 2015. I just want to ask how can I claim it? Please reply.

  63. Good day, isa po ako sa mga plan holder, papano ko ba makukuha ang lumpsum ko nag matured na nung Dec. 2014, nagpadala napo ako ng document sa cebu..piro wla pong response.sana matulongan nyo po ako tungkol dito.salamat.taga dumaguete city po ako.

  64. hello po pano po kung hindi pa po mature pero nakabayad na po ako full nokng 6/26/2013. pd na po ako mag claim? thank you po. nympha

  65. gud eve,ask ko lng po my 3 checks pa ako hindi pa na claimed years 2016,2017,2018,and another one this year end. please help me how and where to claim.thank you

  66. Hi My name is Nora,
    I just wanted to ask about the status of Loyola Time Plan because I have a A Time Plan Contract that is already matured last year and wanted to submit it to their office to claim a lumpsum payment. I am here in Canada so can I just send the document to the Loyola’s office in Makati? Your respond is greatly appreciated.

    Regard.

  67. Hello, what is the status of our educational plan matured already.. our contract number is 10094368…

  68. Hi Loyola, gud pm. Im Edward Arenasa, a plsn holder of educational plan which matured already last january 2018. Im sending already all my requirements for my claims last April 2018, then i received a call from your office in Makati, requesting me to submit all my receipts, then i send it immediately but until April 2019 for 2 years now of filling, i never receive any response or status of my claims. I tried to call your tel# in makati but still ringing, nobody wants to answers my calls. Pls Loyola do me a favor, pls call me thru my cp# 09452376096, i will be gratefull to answer your call for me to know the status of my Educational Plan claims.
    Thank you.

    • Hi Edward, Loyola company does not monitor this post. It is best to go to their office to have a face to face meeting and to follow-up on your concern.

      • May i ask if Loyola office in makati still open? I filed already all my requirements for claims thru LBC last year 2018.
        My educational plan matured already last january 2018 but until now no feedback from loyola office. I tried to contact their tel.nos. but continous ringing nobody answer my call.
        If they still have an access for me to communicate them thru phone numbers or cellphone numbers pls kindly send me thru my email so I can easily contact with them regarding this matter.

  69. Hi! I was trying to call your numbers for inquiry. The following are the numbers
    892-5626, 840-5644, 817-0000, 892-6061, 0917-851-9990.
    Unfortunately I was’nt able to contact any number.
    Please help.

  70. HELLO! Fully paid na ako sa aking educational plan, pero wala kaming cert of full payment kasi nag sara yung office nila dito , sabi nang loyola e send ko raw tru LBC yung reciepts ko kasi nasa mindanao kami, may confirmation po ba kaming matatanggap kung sakaling nasa kanila na yung reciept po para e email samin yung claim form po?

    • Hi Cynthia, pag maibigay mo na yung original receipts niyo tapos mawala (wag naman sana), mahirap maghabol na. Ask Loyola if puede photocopy of receipts nalang ang isend mo if puede or if puede iemail mo nalang ang softcopy ng receipt (picturan ang original receipts and send it to them via email). Kasi bakit nila hihingin ang receipt? They should have a copy on file, and dapat ang need lang nila is the receipt no para madali nilang matrace yung copy nila ng ORs niyo.

  71. Follow up ko lang po mga availments ng time plans na already due n and already filed… David, Rowena P.-plan no.10280133-6,… David, Marina P.-plan no.158837-1….kailan po ky mrerelease Yung mga checks ng mga yan…thanks…

  72. Good day Ma’am/Sir
    oliver from butuan
    tanong ko lang po kung ano ang dapat kung gawin dito.
    gusto ko lang po na malaman kung may matatangap pa po ba kami sa account ng mother ko po member po sya nag loyola plans around 2005 hindi po ako sure sa taon. pumanaw po na po sya sa taong 2016.
    hoping your kindness response
    God bless more power
    thank you

  73. May concern kami tungkol sa loyola kasi yung Papa ko tapos na magbayad paano po namin maclaim it’s already 20 years after na po at wala na pong Loyola dito sa Pagadian City. Pwede po ba ito marefund?

    • Hi Kurt, medyo complicated pa status ng Loyola Plans. Best to contact directly yung Manila headquarter office nila for your concerns.

      • Hi I have a copy of the Certificate of full payment under my Dad’s name? Been trying to call your office in Makati but all are nit in service. Need your advice on this. But if you could email me the contact no were I can ask and they can assist me. It will be appreciated. Thanks

  74. May I know status of my life plan taken during the 80s which was fully paid? Appreciate to receive your immediate reply. Thank you.

  75. Good Day,I’m from Cebu mahirap po pumunta dyan sa Maynila para amka usap ko po yung in Charge..Way back 2004 kumuha ako ng Educational Plan para sa anak ko,nag matured na po siya noong 2009,Paano ko po ba ito maki claim? Completo ho ako sa documents ko.Salamat po sana bigyan nyo nang pansin or solustun ang problemang ito.Salamat po..Pls.do favor to reply me back.

    • Hi Nida, hindi pa resolve ang kaso ng Loyola Plan Pre-need Plans like Educational Plan. Best to contact the Insurance Commission for update on the this case. Or contact Loyola Plans directly para masagot lahat ng katanungan niyo.

  76. Good Day,I’m from Cebu mahirap po pumunta dyan sa Maynila kasi pandemic para maka usap ko po yung in Charge..Way back 2004 kumuha ako ng Educational Plan para sa anak ko,nag matured na po siya noong 2009,Paano ko po ba ito maki claim? Completo ho ako sa documents ko.Salamat po sana bigyan nyo nang pansin or solusyon ang problemang ito.Salamat po..Pls.do favor to reply me back.

  77. trying to contact but not accessible lahat ng telephone lines. we would like to claim our matured educ plan

  78. WHERE IS THE MAIN OF LOYOLA PLANS CONSOLIDATED INC. (LOCATION OF THE OFFICE)??

  79. Nag matured na po ung educational plan ng anak ko noong year 2014 pa.pero bakit hanggang ngayon wala pa din kaming updates na natatanggap?? 2021 na

  80. i am a loyola life plan holder,w/contract date of 06/28/2001,my other known claimant filed their claims last year but i was not one of those who submitted the document last year,i also read on one of your buletin that you are already giving check to those who apply but those i knew of who filed last year was not in the list.may i still file for these claims,and how ,read also about it in your post about how to claim but not fully aware if it will be sent via makati address,will truly greatful for those who respond this message,many thanks in advance..

  82. Hi, good day. I submitted already all my requirements to file for my child educational plans last 2018, Now it’s been 3years but still no response from Loyola.
    Is there any possible ways to reach Loyola since all their contact nos. cannot be reached nobodys answer my calls.

  83. hi good day! I have been writing to Loyola Plans through their emails but no replies, until i saw this adds.
    I have 3 kids educational plans. The elder child got claims when time Loyola was ok then, but it stopped when the company got this problem and it was not fully paid. Second child already matured claims but i got none till today. The third child will be graduated his JHS and it is time to claim educational plan with Loyola.
    I hope you give response to my problems with Loyola. I also have fully paid retirement plan with Loyola Plans.

    • Hi Marvic, we are not connected in any way with Loyola. We just shared info that is publicly available. For answers to your concern, only Loyola management can address them.

  84. 25 October 2021
    Been writing to Loyola for our Time Plan claims and Atty. Sanchez and Team from the Insurance Commission, but they are still mum about our queries. With so much twisting hands from August 4 until today, not even a faint squeak. All we need to hear are some answers. I have invested all my trust and this is what we got in return.
    Had I own a crystal ball to see this coming, I could have invested my pennies to selling shawerma, perhaps I could be a millionaire by now. We are all desperately seeking justice.

  85. Hello po ask ko kung kailangan ko makukuha ung remaining balance !
    Educational plan holder po ako ..

Copyright iSensey Publishing. Contact Us.Privacy Policy.Disclosure.