Good news! Most of Philpost offices are now open nationwide ready to serve you.
However, while the country is still under health emergency and there are ECQ and quarantine areas, Philpost is following these updated guidelines and procedures in mail and package claiming and door to door delivery.
1. Selected Philpost Offices shall open only three (3) times a week, every TUESDAY, WEDNESDAY, THURSDAY, with OPERATING HOURS from 10 AM to 3 PM (4 hours only).
2. For mails with contact numbers (cellphone / telephone numbers, or e-mail address), addressees may claim their mails directly at the post office.
iSensey recommends that if you plan to go to the post office, it’s best to call them first to ascertain if your mail or package is already available for pick-up.
3. Door-to-door delivery of mails shall be based on priorities like vital communications such as those from SSS, GSIS and other institutions containing pensions, checks / loans, etc.
4. Subject to existing local community quarantine protocols, post office may coordinate with Barangay officials for the delivery of mails.
If you are expecting a mail or package, tracking it is possible via the website of Philpost.
Tracking link – When the Phlpost website loads, you must then enter the tracking number of your mail or package on this box and click on “Track”.
If you can’t track your mail or package in Phlpost website or if you have other concern, you may call or email them at these provided details:
For Express Mail, you may contact Philpost hotline (02) 8 288 7678 or send an email at email@example.com.
For Air Mail, reach out to Philpost telephone no (02) 8 288-7678 or email them at firstname.lastname@example.org.